Regulatory & Legal Notices

First Financial is a trading division of FRP Advisory LLP. FRP Advisory LLP is incorporated in England and Wales under the Limited Liability Partnerships Act 2000 as a Limited Liability Partnership. Registered office: 110 Cannon Street, London EC4N 6EU. Partnership Number: OC355680.

Website disclaimer

Please read our conditions of use carefully as by using the website you will be taken to have agreed to be bound by them. We reserve the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted. Information published by us on the website is supplied by FRP Advisory LLP and trading division and, where indicated, by certain third parties. We take every care and precaution to ensure that information published on the website is accurate when posted and regularly updated, but FRP Advisory LLP and trading divisions does not guarantee its accuracy and we may change the information at any time without notice.

WE PUBLISH THE WEBSITE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND FRP ADVISORY LLP AND TRADING DIVISIONS SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE THAT MAY RESULT FROM USE OF THE COMPANY’S WEBSITES AS A CONSEQUENCE OF ANY INACCURACIES IN, OR ANY OMISSIONS FROM, THE INFORMATION WHICH THEY MAY CONTAIN.

The information contained in this website has been prepared solely for the purpose of providing information about services provided by FRP Advisory LLP and its trading divisions.

Any reference to any product or service that has been or may be provided by FRP Advisory LLP and trading divisions does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

FRP Advisory LLP owns the copyright in the content published on the website, except where otherwise indicated by a third party's proprietary notice. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners.

Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

Content and information provided by third parties separate to FRP Advisory LLP is identified clearly where it appears. We publish this content as supplied to us and are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it.

We are not responsible for the content of any other website from which you have accessed the FRP Advisory LLP or its trading divisions websites or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from the website.
We are not liable for any internet software used in connection with our website, computer viruses or other destructive programmes encountered as a result of using our website.

These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

Cookie Policy

Please view our Cookie Policy.

Privacy Statement

Use of Information
FRP Advisory LLP and trading divisions will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

The information collected will be used to send you the information you have requested and to provide information that may be useful to you.
We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

Your rights
In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act 1998. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies online. You can do this by using the "login" link at the beginning of the Alerting Service page.

Policy changes
Any changes to this policy will be posted here.

Security
FRP Advisory LLP and trading divisions treat all the data held with the utmost care and security. Any details you give will remain completely confidential.

Complaints Procedures

In the first instance a party who has a complaint should set out in writing the nature of their complaint and address this to the relevant insolvency practitioner, engagement partner or director concerned.

The complaint will be acknowledged promptly, if a full detailed response cannot be provided immediately a timescale will be given by which time a detailed response will be sent.

Enquiries will be made to establish the background facts as quickly as possible and the complainant may be asked for any further information as required, in order to deal with matter expeditiously.

If it is concluded that the complaint is unjustified the complainant will be provided with a full and clear explanation of the reasons for that conclusion.

If an error has been made, this should be acknowledged promptly, rectified if possible and an apology given.

If the complainant remains unsatisfied with the response he may then direct his complaint in writing to the management board of FRP Advisory, such correspondence should be addressed to:

Mrs J Kinnison
Head of technical and compliance
FRP Advisory
2nd Floor
Phoenix House
32 West Street
Brighton
BN1 2RT

01273 916666
julie.kinnison@frpadvisory.com

The management board of FRP Advisory will undertake to review all correspondence in connection with the complaint and provide further assistance, if possible, in order to resolve the complaint.

The complainant should be kept aware of the steps that are being taken to review and respond to the complaint, the likely timetable for the response, and where applicable the reasons for any delay.

At any time the complainant (if the complaint concerns the actions undertaken by an Insolvency Practitioner acting in such capacity), can direct their complaint to the Insolvency Complaints Gateway operated by the Insolvency Service, using the following link: www.gov.uk/complain-about-insolvency-practitioner.A complainant is encouraged by the Insolvency Service to seek to resolve the complaint with the relevant Insolvency Practitioner prior to submitting a complaint to the Complaints Gateway.

If the complainant has not received a satisfactory response within eight weeks of submitting their complaint they may, in certain circumstances, be able to refer their complaint to the financial ombudsman. Further information on whether the complaint could fall within the remit of the financial ombudsman can be found at www.financial-ombudsman.org.uk/complaints.

FRP Advisory LLP

First Financial is a trading division of FRP Advisory LLP. FRP Advisory LLP is incorporated in England and Wales under the Limited Liability Partnerships Act 2000 as a Limited Liability Partnership.

Registered office: 110 Cannon Street, London EC4N 6EU. Partnership Number: OC355680.

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First Financial 110 Cannon Street, London EC4N 6EU - Tel: 020 3005 4200 - Fax: 020 3005 4400

First Financial is a trading division of FRP Advisory LLP. FRP Advisory LLP is incorporated in England and Wales under the Limited Liability Partnerships Act 2000 as a Limited Liability Partnership. Registered office: 110 Cannon Street, London EC4N 6EU. Partnership Number: OC355680.

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